Privacy Policy

Effective Date: December 13, 2024

At Henno Jewelry, your privacy and the security of your personal information are important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal data when you visit our website, make a purchase, or interact with us in any way. We are committed to ensuring that your privacy is respected and your data is protected in compliance with applicable laws and regulations.

Information We Collect

When you visit our website, place an order, or communicate with us, we may collect the following types of information:

1. Personal Information
   We collect personal details such as your name, email address, mailing address, phone number, and payment information when you create an account, place an order, or contact us for customer service.

2. Payment Information
   In order to process purchases, we may collect payment card information such as your credit/debit card details. We do not store this information after the transaction is completed, as payment information is securely handled by third-party processors.

3. Non-Personal Information
   We collect non-personal information through cookies and analytics tools, including your IP address, browser type, device information, and how you interact with our website. This information helps us improve the functionality and content of our website.

4. Communication Data
   If you contact us via email, chat, or phone, we may collect the information you provide, including the contents of your communication and your contact details.

How We Use Your Information

The information we collect is used for several purposes, including but not limited to:

1. Processing Orders
   We use your personal and payment information to process and fulfill orders, as well as to send order confirmations, shipping updates, and customer service communications.

2. Improving Customer Experience
   We use information about how you interact with our website to improve its functionality, make personalized recommendations, and optimize your browsing experience.

3. Marketing Communications
   With your consent, we may send you promotional emails or newsletters regarding special offers, new products, or other updates related to Henno Jewelry. You can opt-out of these communications at any time by following the unsubscribe link in any marketing email.

4. Customer Support
   We use your contact information to assist with any customer service inquiries, including resolving issues related to your purchases or providing information about our products.

5. Legal and Compliance Purposes
   In certain cases, we may use or disclose your personal information to comply with legal obligations, enforce our policies, or protect our rights and property.

How We Protect Your Information

We take your privacy and security seriously and implement industry-standard security measures to protect your personal data. These include encryption of payment transactions, secure servers, and strict internal policies to safeguard your information from unauthorized access, use, or disclosure.

1. Data Encryption
   We use Secure Socket Layer (SSL) technology to encrypt sensitive information, such as payment details, during transmission over the internet.

2. Access Control
   Only authorized personnel have access to personal data, and all employees and third-party contractors are required to adhere to strict confidentiality agreements.

3. Regular Security Audits
   We regularly audit our security systems and protocols to ensure that we are adhering to best practices for protecting your personal data.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers under the following circumstances:

1. Payment Processors
   We share payment information with third-party payment processors to securely complete your transactions. These processors are fully compliant with Payment Card Industry Data Security Standards (PCI DSS).

2. Shipping and Delivery Services
   To deliver your products, we may share your shipping information with trusted courier services such as UPS, FedEx, or USPS.

3. Service Providers
   We may share your data with other service providers, such as marketing companies, web hosting services, and analytics providers, who help us manage and improve our business operations.

4. Legal Requirements
   We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Cookies and Tracking Technologies

Henno Jewelry uses cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small text files placed on your device that help us remember your preferences, analyze site traffic, and improve the functionality of our website.

You can control cookie settings through your browser preferences, including blocking or deleting cookies. However, please note that blocking certain cookies may impact the functionality of our website.

Your Rights and Choices

As a user of our website, you have the following rights regarding your personal information:

1. Access to Your Data
   You may request access to the personal information we hold about you and request copies of your data.

2. Correcting or Updating Your Information
   If your personal information is inaccurate or incomplete, you can update it by logging into your account or contacting us directly.

3. Deleting Your Information
   You may request that we delete your personal information, subject to certain legal exceptions.

4. Opt-Out of Marketing Communications
   You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

5. Data Portability
   You may request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that these websites have their own privacy policies, and we are not responsible for the practices or content of these external sites. We encourage you to review the privacy policies of any third-party website before providing them with your personal information.

Changes to This Privacy Policy

Henno Jewelry reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Henno Jewelry
Street: 225 Sea Coral Way, Melbourne Beach, Florida
Phone number: (508) 362-4518
Email: info@henno.site
Website: henno.site