Terms and Conditions

Effective Date: December 13, 2024

Welcome to Henno Jewelry! These Terms and Conditions (“Terms”) govern your use of our website, henno.site, and any purchases made from Henno Jewelry. By accessing or using our website and making purchases, you agree to comply with and be bound by these Terms.

1. General Information

1. Website Access and Use
   Henno Jewelry grants you access to use our website for personal, non-commercial purposes. You agree to use the website in accordance with all applicable laws and regulations and not for any unlawful purpose. Unauthorized use of the website, including misuse of passwords or hacking attempts, is strictly prohibited.

2. Changes to Terms
   Henno Jewelry reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page with the updated “Effective Date.” By continuing to use the website after changes are made, you accept and agree to those changes.

2. Account Registration

1. Account Creation
   In order to make a purchase or access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information when registering for an account. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

2. Account Security
   You agree to immediately notify Henno Jewelry if you suspect any unauthorized use of your account. We are not liable for any loss or damage resulting from your failure to protect your account information.

3. Product Information

1. Product Availability
   We strive to keep accurate inventory records on our website, but product availability may change without notice. In the event an item you order is unavailable, we will notify you as soon as possible and offer alternatives or a full refund.

2. Product Descriptions
   While we take care to ensure that the descriptions, images, and prices of our products are accurate, we do not guarantee that all content on our website is error-free. In case of a discrepancy, we will notify you and correct the issue promptly.

4. Ordering and Payment

1. Order Process
   When you place an order with Henno Jewelry, you will receive an order confirmation email. However, this confirmation does not signify acceptance of your order. Acceptance occurs when your payment is processed, and the product is shipped. We reserve the right to cancel any order at any time for any reason.

2. Payment Methods
   We accept major credit and debit cards, PayPal, and other payment methods. All payments must be processed before shipment. Prices are subject to change without notice, and taxes, shipping fees, or other charges may apply at checkout.

5. Shipping and Delivery

1. Shipping Methods
   Henno Jewelry provides various shipping methods based on the location of the delivery. We aim to ship all orders within 3-5 business days. Shipping times may vary depending on the destination and shipping method selected.

2. Delivery Issues
   While we strive for timely delivery, Henno Jewelry is not responsible for delays caused by carriers, weather conditions, or customs delays for international orders. Any delivery problems should be addressed directly with the shipping carrier.

6. Returns and Exchanges

1. Returns and Refunds
   Henno Jewelry’s return and refund policies are detailed in our Refund and Returns Policy. Returns are accepted within 30 days of purchase, subject to certain conditions. Custom-made and personalized items are non-returnable unless defective.

2. Exchanges
   If you wish to exchange an item, please contact customer support. Exchanges may be subject to product availability and shipping costs.

7. Limitation of Liability

Henno Jewelry is not responsible for any direct, indirect, incidental, or consequential damages that result from the use of our website or purchases made through our website, except as required by applicable law.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Florida, United States, without regard to its conflict of law principles. By using our website, you consent to the jurisdiction of the courts in Florida for any disputes related to these Terms.

9. Privacy and Security

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Contact Information

If you have any questions about these Terms and Conditions, please feel free to contact us at:

Henno Jewelry
Street: 225 Sea Coral Way, Melbourne Beach, Florida
Phone number: (508) 362-4518
Email: info@henno.site
Website: henno.site